Log back into the application, and your Max Buzz device should sync successfully.Power off and on your mobile device, then install the Virgin Pulse application again.43 of moderate-risk members moved to low risk. Temporary Internet Files should not be cleared. Access to connect on port 443 to the URL’s defined on page 4. 29 29 of healthcare members with high risk moved into a lower risk category after using Virgin Pulse. The following is a list of prerequisites for using the Tethered Health Station (THS): Windows 7 (64-bit version). Uninstall the Virgin Pulse app from your phone. Turnover is 31 lower for Virgin Pulse members than non-members.If it still does not sync, log out of the Virgin Pulse mobile application (tap the three horizontal lines in the top, left corner of the home screen, and select Logout at the bottom of the menu), and shut down the application.Remove both wristband straps and place the Buzz directly on the phone when it is searching for the Buzz.Also, make sure that any available updates to your phone operating system have been completed. Confirm that you have downloaded and are using the most up-to-date version of the Virgin Pulse mobile application.You will also want to ensure the Buzz is sufficiently charged to pair and that it has at least two bars of battery life. Confirm that your mobile device has a strong service connection (LTE, Wi-Fi, etc.) and there is a signal available.If the device is an Android make sure location services under phone settings are enabled. If you have an iOS phone and your Buzz is not connected to the Virgin Pulse App, you may need to select forget this device in your Bluetooth settings before attempting to pair to the Virgin Pulse App. Confirm that the Bluetooth settings on your device are turned ON and set to discoverable.Check out the How to activate your Max Buzz article to get started!) (Don't see it? This could be why your buzz is not syncing. In the My Connected Devices & Apps section at the top, you should see the Virgin Pulse Max Buzz in the list. Open the Virgin Pulse mobile application on your mobile device.
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